bdk11 Terms & Conditions

1 Introduction & Acceptance

bdk11 operates an online gaming and betting platform for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of bdk11 and its website, applications, and related services.

By registering on our platform, logging in, or using the service in any way, you acknowledge that you have fully read and accepted these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using bdk11's services.

These Terms may be updated at any time. Continued use of the platform after any changes means you have accepted the revised Terms.

2 Account Registration

2.1 Registration Requirements

To open an account with bdk11, you must meet the following requirements:

• You must be 21 years of age or older.
• You must provide accurate, complete, and up-to-date information.
• You are permitted to open only one account in your name — multiple accounts are strictly prohibited.
• You must comply with all applicable laws in Bangladesh.

2.2 Identity Verification

bdk11 reserves the right to verify your identity at any time. A National ID (NID), passport, or other government-issued document may be requested for verification. We reserve the right to hold withdrawals until verification is complete.

2.3 Account Security

It is your responsibility to keep your account password confidential. Any unauthorized access must be reported to us immediately at [email protected]. bdk11 is not liable for any loss resulting from third-party use of your account.

3 Age Restrictions

bdk11 is an adults-only platform. This service is for users aged 21 and above only. We are firmly committed to keeping minors away from gaming.

Providing false information about your age is a serious violation. In such cases, we may immediately close the account and forfeit all balances. Any adult who assists a minor in using an account will also be held responsible for violating this policy.

4 Payments & Transactions

4.1 Deposits

bdk11 currently accepts deposits through the following methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — The postal department's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Upay — UCB's mobile financial service.
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

Minimum deposit amount: ৳100 (per method). Once funds are deposited, they will appear in your account immediately.

4.2 Withdrawals

Minimum withdrawal amount: ৳800. Withdrawal requests are typically processed within 5 to 30 minutes. Withdrawals must be made to the same method used for the deposit.

Identity verification must be completed before withdrawals. bdk11 may request additional information or temporarily hold withdrawals in the case of suspicious transactions.

4.3 Source of Funds

Users must confirm that deposited funds come from a legitimate source. Participation in money laundering or any illegal financial activity is strictly prohibited, and legal action will be taken against such activity.

5 Bonuses & Promotions

5.1 Welcome Bonus

New users at bdk11 receive a 200% first-deposit bonus, up to ৳10,000.

• Example 1: ৳1,000 deposited → ৳2,000 bonus → total balance ৳3,000.
• Example 2: ৳12,000 deposited → ৳10,000 bonus → total balance ৳22,000.

5.2 Wagering Requirements

A 10x wagering requirement must be met before the bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before withdrawal.

5.3 General Bonus Rules

• Each bonus offer has a specific validity period, which is noted alongside the offer.
• Misuse or attempted abuse of bonuses may result in the bonus being cancelled and the account suspended.
• Attempting to claim bonuses by opening multiple accounts will be treated as bonus fraud.
• bdk11 reserves the right to change, suspend, or cancel any promotion.

6 Gaming Rules

6.1 Fair Play Policy

bdk11 is committed to ensuring a fair and transparent gaming environment. Our games are powered by world-class software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt).

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any kind of software or bot to play.
• Attempting to manipulate game outcomes.
• Colluding with other players to place bets.
• Using false or incomplete information to gain access to services.
• Exploiting technical errors on the platform.

6.3 Technical Issues

If a game session is interrupted due to a network outage or server issue, bdk11 will make a decision based on its own system logs. In cases where a result cannot be confirmed, the wager amount may be refunded.

7 Responsible Gaming

bdk11 places the highest importance on responsible gaming. We believe that gambling is a form of entertainment and should never be a cause of financial hardship.

• You can set daily, weekly, or monthly betting limits on your account.
• If needed, you can temporarily or permanently close your account.
• For more details, visit our Responsible Gaming page.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately.

8 Account Suspension & Closure

8.1 Account Suspension by bdk11

bdk11 may suspend or close an account without prior notice in the following circumstances:

• Violation of any clause in these Terms.
• False information or identity fraud.
• Bonus misuse or fraudulent activity.
• Suspicion of involvement in illegal activities.
• Operating multiple accounts.

8.2 Account Closure by the User

You may close your account at any time by emailing [email protected]. You will be given the opportunity to withdraw any remaining balance before the account is closed.

9 Intellectual Property

The bdk11 website, logo, design, content, software, and all related materials are the property of bdk11 or are licensed from third parties. Copying, distributing, modifying, or using them for commercial purposes without authorization is prohibited.

You may use the platform for personal and non-commercial purposes only.

10 Limitation of Liability

bdk11 is not liable for the following:

• Any financial loss arising from gaming.
• Failure of third-party services (such as mobile banking service outages).
• Issues with the user's own device or network.
• The user's account information falling into the hands of a third party.
• Unexpected technical errors or server downtime.

In any circumstance, bdk11's maximum liability will be limited to the amount of your most recent deposit.

11 Privacy

bdk11 is committed to keeping your personal information secure. We use SSL encryption and industry-standard security measures. To learn more about how your personal information is collected, used, and protected, please read our Privacy Policy.

12 Changes to Terms

bdk11 reserves the right to amend these Terms at any time. For significant changes, we will attempt to notify you by email. However, continued use of the platform after any changes constitutes acceptance of the new Terms.

You are encouraged to visit this page regularly to stay up to date.

13 Contact

If you have any questions or comments about these Terms, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 instant support is available in Bengali and English.

Our support team is available seven days a week, twenty-four hours a day.